Turn on push notifications
1
Choose Enable notifications
A “Turn on notifications” banner shows until you decide. Choose Enable notifications. You can also go to
Settings → Notifications and choose Enable next to Browser notifications.
2
Allow them in your browser
Your browser asks whether Lena may show notifications. Choose Allow. Settings then reads Enabled.
On an iPhone or iPad, add Lena to your Home Screen first (see Lena on your
phone). Open Lena from the Home Screen, then turn
notifications on.
Your inbox
Choose the bell at the top of the page. It shows how many notes are unread.- Mark all read clears the unread count.
- Filter shows only Unread, or only one type: Work, Grades, Discussions, Announcements or Courses.
- Choose a note to open what it’s about. If it’s at another school, Lena asks before switching.
- “You’re all caught up” means there’s nothing new.
What you’re told about
- Students
- Teachers
- Assignments: new assignments, and when your grade is released
- Quizzes & exams: when one opens for you
- Discussions: when a new discussion starts
- Announcements from your courses
- Replies: when someone replies to you
- Due reminders: a day before an assignment or quiz is due
- Grades by email: an email when your grades are released
Choose what you get
Go to Settings → Notifications.- Push (“Notify me on my devices”) turns push notifications on or off.
- In-app notifications (“Keep them in my inbox in the app”) turns inbox notes on or off.
- Under Notify me about, switch each kind on or off. Each switch covers both push and the inbox.
- To quieten one busy discussion, open it, choose ⋮, then Mute notifications. Unmute turns them back on.
Troubleshooting
Settings says “Blocked in your browser settings”
Settings says “Blocked in your browser settings”
You, or your browser, said no when Lena asked, and Lena can’t ask again. Open your browser’s settings for Lena
(often the icon to the left of the address), set Notifications to Allow, then reload the page.
I get notifications on my laptop but not my phone
I get notifications on my laptop but not my phone
Push is turned on for each device separately. Open Lena on your phone and choose Enable notifications there.
“Couldn’t load your notification preferences. Refresh to try again.”
“Couldn’t load your notification preferences. Refresh to try again.”
Check that you’re online, then reload the page.
Next
Lena on your phone
Install Lena and use it on the go.
Your settings
Everything else you can change.