# Lena Support Center

> Clear, practical guides for students, teachers, school admins, and CBT users on Lena.

## Docs

- [Admin CBT Oversight](https://support.lena.africa/cbt/admin-oversight.md): How school admins oversee CBT exams on Lena — approving exams, managing classes, assigning proctors, and viewing submissions.
- [Creating an Exam](https://support.lena.africa/cbt/creating-an-exam.md): How teachers create CBT exams on Lena — adding questions, configuring settings, assigning students, and publishing.
- [Exam Rules & Policies](https://support.lena.africa/cbt/exam-rules.md): Universal CBT exam rules on Lena — fullscreen requirements, tab-switch policies, auto-submission triggers, time limits, and allowed attempts.
- [CBT Exams on Lena](https://support.lena.africa/cbt/introduction.md): Overview of Computer-Based Testing on Lena — how students take exams, teachers create them, and admins oversee them using the dedicated CBT app.
- [Managing Exam Results](https://support.lena.africa/cbt/managing-exam-results.md): How teachers can monitor CBT exam submissions, view individual results, and publish scores to students on Lena.
- [Taking an Exam](https://support.lena.africa/cbt/taking-an-exam.md): Step-by-step guide for students on how to take a CBT exam on Lena — logging in, starting the exam, navigating questions, and submitting.
- [CBT Troubleshooting](https://support.lena.africa/cbt/troubleshooting.md): Solutions to common CBT exam issues — browser problems, fullscreen errors, auto-submission, connectivity, and more.
- [Viewing Your Results](https://support.lena.africa/cbt/viewing-your-results.md): How students can check CBT exam scores, review answers, and understand their performance on Lena.
- [Contact Support](https://support.lena.africa/general/contact-support.md): How to reach the Lena support team, what information to include, and tips for faster resolution.
- [Creating Your Account](https://support.lena.africa/general/creating-your-account.md): Step-by-step guide to creating your Lena account, verifying your email with an OTP code, and getting started.
- [Feedback & Suggestions](https://support.lena.africa/general/feedback.md): Share your ideas and suggestions to help us improve Lena and this documentation.
- [Glossary](https://support.lena.africa/general/glossary.md): Definitions of key terms used across the Lena platform — academic structure, course concepts, user roles, and CBT terminology.
- [Logging In](https://support.lena.africa/general/logging-in.md): How to log into your Lena account, reset a forgotten password, and troubleshoot login issues.
- [Managing Your Profile](https://support.lena.africa/general/managing-your-profile.md): Update your personal information, change your password or email, set notification preferences, and manage your Lena account.
- [Platform Overview](https://support.lena.africa/general/platform-overview.md): Understand how the Lena platform works — the four apps, school types, user roles, and how everything connects.
- [School Profiles](https://support.lena.africa/general/school-profiles.md): Learn how school profiles work on Lena — adding a profile, switching between schools, and setting up K-12 or university details.
- [Troubleshooting](https://support.lena.africa/general/troubleshooting.md): Solutions to common issues on the Lena platform — login problems, missing data, course issues, CBT errors, and more.
- [Welcome to Lena](https://support.lena.africa/introduction.md): Lena is an all-in-one education platform for schools across Africa. Find guides for students, teachers, school admins, and CBT exams.
- [Quick Start Guide](https://support.lena.africa/quickstart.md): Get up and running on Lena in under 5 minutes. Follow the steps for your role — student, teacher, or school admin.
- [Academic Structure](https://support.lena.africa/school/academic-structure.md): How to set up grades, arms, faculties, departments, academic sessions, and terms or semesters on Lena.
- [School Courses](https://support.lena.africa/school/courses.md): How school admins can view and create courses on Lena from the admin dashboard.
- [Creating Your School](https://support.lena.africa/school/creating-your-school.md): How to create and set up your school on Lena — choose your school type, configure basic information, and launch your institution.
- [School Admin Guide](https://support.lena.africa/school/introduction.md): Everything school administrators need to know about managing their school on Lena — users, academic structure, courses, and CBT oversight.
- [Managing Admins](https://support.lena.africa/school/managing-admins.md): How to add school administrators, assign sub-roles, understand permissions, and remove admins on Lena.
- [Managing Students](https://support.lena.africa/school/managing-students.md): How to add, import, edit, and remove students from your school on Lena.
- [Managing Teachers](https://support.lena.africa/school/managing-teachers.md): How to add, import, edit, and remove teachers from your school on Lena.
- [Discussions & Announcements](https://support.lena.africa/students/discussions-and-announcements.md): How to participate in course discussions, post replies, and stay updated with announcements from your teacher.
- [Grades & Progress](https://support.lena.africa/students/grades-and-progress.md): How to view your grades on Lena, understand how your course grade is calculated, and track your academic progress.
- [Student Guide](https://support.lena.africa/students/introduction.md): Everything students need to know about using Lena — your dashboard, courses, assignments, quizzes, and more.
- [Joining a Course](https://support.lena.africa/students/joining-a-course.md): How to join courses on Lena using entry codes, browse your enrolled courses, view past courses, and leave a course.
- [Navigating Your Course](https://support.lena.africa/students/navigating-your-course.md): Understand the course layout on Lena — tabs, course outline, class schedule, and viewing your classmates and teachers.
- [Search & Activity Feed](https://support.lena.africa/students/search-and-activity.md): How to search across your courses and use the activity feed to stay on top of updates on Lena.
- [Study Materials](https://support.lena.africa/students/study-materials.md): How to browse, view, and download study materials shared by your teacher on Lena.
- [Submitting Assignments](https://support.lena.africa/students/submitting-assignments.md): How to view assignments, submit your work (text, file, or markdown format), check deadlines, and view your grades and feedback.
- [Taking Quizzes](https://support.lena.africa/students/taking-quizzes.md): How to start quizzes, answer questions, manage your time, submit, and view your quiz results on Lena.
- [Course Outline & Schedule](https://support.lena.africa/teachers/course-outline-and-schedule.md): How to create a course outline and manage class schedules for your course on Lena.
- [Course Settings](https://support.lena.africa/teachers/course-settings.md): Configure student groups, grade weights, collaborators, and manage enrolled students in your Lena course.
- [Creating a Course](https://support.lena.africa/teachers/creating-a-course.md): How to create, configure, and publish a course on Lena, and share the entry code with your students.
- [Creating Assignments](https://support.lena.africa/teachers/creating-assignments.md): How to create assignments on Lena — choose types, set submission options, attach files, configure deadlines, and set marks.
- [Creating Quizzes](https://support.lena.africa/teachers/creating-quizzes.md): How to create quizzes, add multiple-choice questions (with math support), configure settings, and view results on Lena.
- [Discussions & Announcements](https://support.lena.africa/teachers/discussions-and-announcements.md): How to create discussion threads and post announcements to communicate with your students on Lena.
- [Grades Overview](https://support.lena.africa/teachers/grades-overview.md): How to view course-wide grades, check individual student performance, and understand the grading system on Lena.
- [Grading Assignments](https://support.lena.africa/teachers/grading-assignments.md): How to review student submissions, assign scores, write feedback, and manage late submissions on Lena.
- [Teacher Guide](https://support.lena.africa/teachers/introduction.md): Everything teachers need to know about using Lena — creating courses, managing content, building assessments, and grading.
- [Managing Collaborators](https://support.lena.africa/teachers/managing-collaborators.md): How to add other teachers to your course, understand collaborator roles, and manage your course team on Lena.
- [Managing Study Materials](https://support.lena.africa/teachers/study-materials.md): How to create folders, upload files, and organize study materials for your course on Lena.

## Optional

- [School Admin](https://school.lena.africa/)
- [Teacher App](https://teacher.lena.africa/)
- [Student App](https://student.lena.africa/)
- [CBT Exams](https://cbt.lena.africa/)