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You don’t have to run your school alone. A Superadmin invites other admins from Admin Management and gives each a role that fits their job.

Roles

Anyone who adds or edits students or lecturers, such as a registry officer, needs Academic admin or Superadmin. Each admin sees only the pages their role can use. If someone follows a link to a page they can’t use, Lena says “You don’t have access to this page” and suggests they ask a Superadmin.

Invite an admin

1

Open Admin Management

In the sidebar, choose Admin Management, then Invite. Or, at the top of the sidebar, choose the arrow beside Invite lecturer, then Invite admin.
2

Enter their email and choose a role

Enter their Email, then choose a Role. You can change it later.
The invite admin form with an email address and the three roles to choose from

Inviting an admin: an email and a role.

3

Send it

Choose Invite. We email them, and they appear on the Invited tab until they accept.
Admin Management on the Invited tab showing an invited Academic admin

The Invited tab, with the new admin waiting to accept.

Manage an admin

Open the menu on an admin’s row:
  • Change role: pick a new role and choose Save.
  • Suspend: they can’t sign in to your school until you Reactivate them. Suspended admins are on the Suspended tab.
  • Remove: they lose their access to your school. This can’t be undone.
  • Cancel invitation, for someone who hasn’t accepted yet.
Your own row and the owner’s row have no menu. Lena also won’t let anyone lower, suspend or remove the owner or the school’s last active Superadmin.
There’s no resend button. If someone lost their invitation, cancel it and invite them again.

Accept an admin invitation

If you’ve been invited to help run a school:
1

Sign in

Go to school.lena.africa and sign in with your email. If you had no Lena account, use the password in your invitation email.
2

Tell us who you are

New to Lena? Enter your First name and Last name, then choose Continue.
3

Choose your own password

Enter the Password from your invitation email, then a New password twice, and choose Set password.
4

Accept

Choose Accept on the school’s card. Its dashboard opens. To turn it down, choose Decline instead: your Lena account stays, and only the invitation is removed.
If you already have a Lena account, you only see the last step. If you already run a school, accept from the school switcher: choose All schools, then Accept on the invitation.

Troubleshooting

They already help run your school. Find them on the Active or Suspended tab.
You can’t lower, suspend or remove the owner or the last active Superadmin. Make someone else a Superadmin first, or hand the school to someone else.
Enter the password from your invitation email exactly as it’s written. Copy and paste it if you can.

Next

School settings

Change your school’s details, or hand the school to someone else.

Schools and profiles

Switch between the schools you’re part of.