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Once you have a Lena account — whether you signed up yourself or your school admin imported you — you can log in to any Lena app.
Before you begin: You need an existing Lena account. If you don’t have one, see Creating Your Account — you can sign up yourself or ask your school admin to import you.

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How to log in

You can log in using either your email address or your username — both work.
1

Open the login page

Go to any Lena app:
2

Enter your credentials

Type your email address or username and your password, then tap Log In.
Lena login screen with email/username and password fields and a Log In button
Not sure what your username is? If you signed up yourself, your email is your login. If your school admin created your account, your username is typically your email prefix, student/staff ID, or firstname.lastname — check with your admin if unsure.
3

Select your school profile

If you belong to multiple schools, you’ll be asked to choose which school profile to use for this session. You can switch profiles later. You’ll be taken to your dashboard for the selected school.

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First-time login for admin-created accounts

If your school admin created your account via import, your default password is your last name in lowercase (e.g., “Okafor” becomes okafor). After logging in, go to your profile settings and change your password to something secure.

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Forgot your password

If you can’t remember your password and you have an email address on your account, you can reset it:
1

Tap 'Forgot Password'

On the login page, tap Forgot Password (or Reset Password). You’ll see a form asking for your email address.
2

Enter your email

Type the email address associated with your account and submit. Lena will send a verification code to that address.
3

Check your email for an OTP

Lena will send a 6-digit one-time password (OTP) code to your email. Enter it on the verification screen.
The OTP expires after 10 minutes. Tap Resend OTP if it expires.
4

Set a new password

Enter your new password and confirm it. You’ll be logged in with the new password and taken to your dashboard.
No email on your account? If your admin imported you without an email address, you cannot use the Forgot Password flow. Ask your school admin to verify your credentials, or log in and change your password from your profile settings.

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Changing your password

To change your password while logged in:
  1. Go to your profile settings
  2. Enter your current password and your new password
  3. Save changes
You should change your password if you’re using the default one from an admin import, or if you suspect someone else knows your password.

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Staying logged in

Lena keeps you logged in for convenience:
  • Your login lasts 7 days before you need to sign in again
  • If you use the app regularly, you may stay logged in for up to 30 days
  • If you’re logged out unexpectedly, just log in again — your data is always safe on the server
For security, consider logging out when using a shared or public device.

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Troubleshooting

  • Double-check your email address or username for typos - Make sure Caps Lock is off when typing your password - If your account was created by an admin, remember that your default password is your last name in lowercase - If you’ve forgotten your password, use the Forgot Password flow above
Your username depends on how your account was created: - Signed up yourself — your email is your login - Imported by admin — it’s usually your email prefix (e.g., ada.okafor from ada.okafor@school.edu), your student/staff ID, or firstname.lastname. Ask your school admin if you’re unsure.
  • Try logging in from the same app where you created your account - Clear your browser cache or app data and try again - If the problem persists, contact support
You may not have set up a school profile yet. See School Profiles to add one.