> ## Documentation Index
> Fetch the complete documentation index at: https://support.lena.africa/llms.txt
> Use this file to discover all available pages before exploring further.

# Admins and roles

> Invite the people who help run your school, choose what each can do, and suspend or remove them.

You don't have to run your school alone. A Superadmin invites other admins from **Admin Management** and gives each a
role that fits their job.

## Roles

| Role | What they can do |
| - | - |
| **Superadmin** | Everything, including the other admins. |
| **Academic admin** | The academic side: students, lecturers, Directory Settings, the school's structure and its courses. |
| **Non-academic admin** | The business side, such as finance: the dashboard, but not students, lecturers or setup. |
| **Owner** | The Superadmin who created the school. Only the owner can change the school's details, hand it to someone else or delete it. |

Anyone who adds or edits students or lecturers, such as a registry officer, needs **Academic admin** or
**Superadmin**. Each admin sees only the pages their role can use. If someone follows a link to a page they can't use, Lena says "You
don't have access to this page" and suggests they ask a Superadmin.

## Invite an admin

**1. Open Admin Management**

In the sidebar, choose **Admin Management**, then **Invite**. Or, at the top of the sidebar, choose the arrow beside
**Invite lecturer**, then **Invite admin**.

**2. Enter their email and choose a role**

Enter their **Email**, then choose a **Role**. You can change it later.

![The invite admin form with an email address and the three roles to choose from](https://mintcdn.com/lenaafrica/L730hi-OSS5z45py/images/school/invite-admin-form.webp?fit=max\&auto=format\&n=L730hi-OSS5z45py\&q=85\&s=1fc6ca2fa9eeadb1b798cc1122bb915b)

Inviting an admin: an email and a role.

**3. Send it**

Choose **Invite**. We email them, and they appear on the **Invited** tab until they accept.

![Admin Management on the Invited tab showing an invited Academic admin](https://mintcdn.com/lenaafrica/L730hi-OSS5z45py/images/school/admins-invited.webp?fit=max\&auto=format\&n=L730hi-OSS5z45py\&q=85\&s=6a86dc729bd28dbec1b7257ae4e020c2)

The Invited tab, with the new admin waiting to accept.

## Manage an admin

Open the menu on an admin's row:

* **Change role**: pick a new role and choose **Save**.
* **Suspend**: they can't sign in to your school until you **Reactivate** them. Suspended admins are on the
  **Suspended** tab.
* **Remove**: they lose their access to your school. **This can't be undone.**
* **Cancel invitation**, for someone who hasn't accepted yet.

Your own row and the owner's row have no menu. Lena also won't let anyone lower, suspend or remove the owner or the
school's last active Superadmin.

> [!TIP]
>
> There's no resend button. If someone lost their invitation, cancel it and invite them again.

## Accept an admin invitation

If you've been invited to help run a school:

**1. Sign in**

Go to [school.lena.africa](https://school.lena.africa) and sign in with your email. If you had no Lena account, use
the password in your invitation email.

**2. Tell us who you are**

New to Lena? Enter your **First name** and **Last name**, then choose **Continue**.

**3. Choose your own password**

Enter the **Password from your invitation email**, then a **New password** twice, and choose **Set password**.

**4. Accept**

Choose **Accept** on the school's card. Its dashboard opens. To turn it down, choose **Decline** instead: your Lena
account stays, and only the invitation is removed.

If you already have a Lena account, you only see the last step. If you already run a school, accept from the school
switcher: choose **All schools**, then **Accept** on the invitation.

## Troubleshooting

> [accordion] “This person is already an admin of …”
>
> They already help run your school. Find them on the **Active** or **Suspended** tab.

> [accordion] “We couldn’t make that change”
>
> You can't lower, suspend or remove the owner or the last active Superadmin. Make someone else a Superadmin first, or
> [hand the school to someone else](https://support.lena.africa/schools/school-settings.md).

> [accordion] “That isn’t the password from your invitation email.”
>
> Enter the password from your invitation email exactly as it's written. Copy and paste it if you can.

## Next

> [card] [School settings](https://support.lena.africa/schools/school-settings.md)
>
> Change your school's details, or hand the school to someone else.

> [card] [Schools and profiles](https://support.lena.africa/get-started/schools-and-profiles.md)
>
> Switch between the schools you're part of.


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