> ## Documentation Index
> Fetch the complete documentation index at: https://support.lena.africa/llms.txt
> Use this file to discover all available pages before exploring further.

# Your settings

> Change your profile, email, password and preferences in Lena, and what each app’s Settings holds.

Open the account menu (your picture, top right) and choose **Settings**. Its sections are down the side.

## What's in each app

> [tab] Students
>
> | Section | What's there |
> | - | - |
> | **Profile** | Picture, first name, last name, username, email |
> | **School** | Your matric number (or class number), where you sit in the school, and **Leave this school** |
> | **Preferences** | **Timezone**, **Default calendar view**, **Pass mark**, and storage on this device |
> | **Notifications** | Browser notifications, push, in-app notifications, what you're told about, and grades by email. See [notifications](https://support.lena.africa/get-started/notifications.md) |
> | **Account** | **Change password**, **Sign out**, **Delete account** |

> [tab] Teachers
>
> | Section | What's there |
> | - | - |
> | **Profile** | Picture, first name, last name, username, email |
> | **School** | Your **Title** at this school (such as Dr.), Lena Agent's **Daily brief** and **Morning message**, and **Leave this school** |
> | **Preferences** | **Timezone**, **Default calendar view**, **Lena Agent suggestions**, and storage on this device |
> | **Notifications** | Push, in-app notifications, and what you're told about. See [notifications](https://support.lena.africa/get-started/notifications.md) |
> | **Account** | **Change password**, **Sign out**, **Delete account** |

> [tab] School admins
>
> | Section | What's there |
> | - | - |
> | **Profile** | Picture, first name, last name, username, email |
> | **School** | The school's details. Only the owner can change them; see [school settings](https://support.lena.africa/schools/school-settings.md) |
> | **Manage school** | The owner only: **Transfer ownership** and **Delete school** |
> | **Account** | **Change password**, **Sign out**, **Delete account** |

## Your profile

Change your name, username or picture in **Profile**, then choose **Save changes**. Your profile is the same at every
school.

## Change your email

**1. Start the change**

In **Profile**, next to **Email**, choose **Change**.

**2. Enter the new email and your password**

Enter your **New email** and **Current password**, then choose **Send code**. Lena sends a code to the new email.

**3. Confirm with the code**

Enter the 6-digit code and choose **Confirm change**. You'll see "Email updated". Sign in with the new email from
now on.

## Change your password

Go to **Account** and choose **Change password**. Enter your **Current password**, a **New password** and **Confirm new
password**, then choose **Update password**. The new one follows the [password rules](https://support.lena.africa/get-started/sign-in.md#password-rules).
Lena then signs you out on your other phones and computers. You stay signed in on this one.

## Preferences

Preferences apply only on the device where you set them. Set them again on each device you use.

* **Timezone**: the time zone Lena shows dates and times in. **Default** follows your device.
* **Default calendar view**: whether the calendar opens on **Day**, **Week** or **Month** (Month to start with).
* **Pass mark** (students): grades below it are flagged "At risk" on your Grades page. Choose from 40% to 80%; it starts
  at 70%. It's your own guide, not your school's rule.
* **Lena Agent suggestions** (teachers): whether to show Lena Agent when your school hasn't turned it on.

## Storage on this device

In **Preferences**, under **Storage**, **Storage used** shows how much space Lena takes up on this device.

* **If a file or picture looks out of date**, choose **Clear cache**. Lena fetches it again. Everything else catches up
  by itself once you're online.
* **To free up space**, choose **Clear saved data** (teachers) or **Delete offline data** (students). Files you've
  opened will need a connection until you open them again. Your courses stay, and so does any work waiting to send.

## Delete your account

Go to **Account** → **Delete account** and confirm with your password. This permanently deletes your account and its
data at every school, and it can't be undone. A teacher who owns a running course is asked to give it to another
teacher, or end it, first.

To leave one school but keep your account, see [leave a school](https://support.lena.africa/get-started/schools-and-profiles.md#leave-a-school).

## Troubleshooting

> [accordion] “That’s already your email. Enter a different one.”
>
> The new email is the one you already use. Enter a different address.

> [accordion] “That email is already in use. Try another.”
>
> Another Lena account has that email. If it's an old account of yours, sign in to it instead, or use another address.

> [accordion] “Old password does not match” or “That password is incorrect.”
>
> The **Current password** is wrong. If you've forgotten it, sign out and use [Forgot
> password?](https://support.lena.africa/get-started/sign-in.md#forgot-your-password).

> [accordion] “That code didn’t work. Please try again.”
>
> The code is wrong or out of date. Choose **Resend code**, then use the code in the newest email.

> [accordion] “Passwords don’t match.”
>
> **New password** and **Confirm new password** must be the same.

> [accordion] Lena won’t accept my new password
>
> Make sure every item on the checklist is ticked, and that the password isn't like your name or email, a very common
> one, or only numbers. See [password rules](https://support.lena.africa/get-started/sign-in.md#password-rules).

## Next

> [card] [Notifications](https://support.lena.africa/get-started/notifications.md)
>
> Turn on push, and choose what you're told about.

> [card] [Schools and profiles](https://support.lena.africa/get-started/schools-and-profiles.md)
>
> Switch school, or leave one.


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