> ## Documentation Index
> Fetch the complete documentation index at: https://support.lena.africa/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback & Suggestions

> Share your ideas and suggestions to help us improve Lena and this documentation.

We're always working to make Lena better, and your feedback helps us prioritize
what matters most. Whether you've found a way to improve the platform, noticed
something confusing in these docs, or have a feature request — we want to hear
from you.

***

## Share your feedback

<CardGroup cols={2}>
  <Card title="Platform feedback" icon="lightbulb">
    Have an idea for improving the Student, Teacher, School Admin, or CBT
    app? Let us know what would make your experience better.
  </Card>

  <Card title="Documentation feedback" icon="book">
    Found something unclear, outdated, or missing in these support docs?
    Help us make them more useful.
  </Card>
</CardGroup>

***

## How to send feedback

Send your feedback to **[support@lena.africa](mailto:support@lena.africa)** with
**"Feedback"** in the subject line.

Include:

* **What you'd like to see improved** — describe the change or feature
* **Why it would help** — how would it make your experience better?
* **Where you noticed the issue** — which app, page, or feature?

### Example feedback email

```
To: support@lena.africa
Subject: Feedback — Feature request for Student App

Hi Lena team,

I'd love the ability to bookmark specific study materials
so I can quickly find them later when studying for exams.
Currently I have to scroll through all the folders each time.

This would save me time and help me organize my study sessions.

Thanks!
```

***

## What we're looking for

Here are some types of feedback that are especially helpful:

* **Feature requests** — "It would be great if I could..."
* **Usability improvements** — "I found it confusing when..."
* **Missing documentation** — "I couldn't find information about..."
* **Workflow suggestions** — "It would be faster if..."
* **Bug reports** — "When I try to X, Y happens instead of Z"

<Note>
  For bug reports and technical issues that are blocking your work, please use
  the [Contact Support](/general/contact-support) page instead — those get
  prioritized differently.
</Note>

***

## What happens with your feedback

1. We read every piece of feedback that comes in
2. Common requests get added to our product roadmap
3. Documentation improvements are published regularly
4. You may hear back from us if we need more details

<Tip>
  The more specific your feedback is, the more useful it is to us. "Make the
  app better" is hard to act on — "Add a search filter for assignment due
  dates" is actionable.
</Tip>

***

## Related guides

* [Troubleshooting](/general/troubleshooting) — fix common issues yourself
* [Contact Support](/general/contact-support) — reach the Lena team for help
* [Glossary](/general/glossary) — definitions of key Lena terms