> ## Documentation Index
> Fetch the complete documentation index at: https://support.lena.africa/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating Your Account

> Step-by-step guide to creating your Lena account, verifying your email with an OTP code, and getting started.

There are two ways to get a Lena account:

1. **Sign up yourself** — Create your own account through any Lena app (detailed
   below)
2. **Your school admin imports you** — Your school admin adds you in bulk via
   Excel import, which automatically creates an account for you. You'll receive
   your username and a temporary password from your school admin.

If your school admin has already created your account, skip to
[Logging in with an admin-created account](#logging-in-with-an-admin-created-account)
below.

***

## Signing up yourself

<Note>
  **Before you begin:** You need an email address you can access to receive
  your verification code.
</Note>

<Steps>
  <Step title="Open the signup page">
    Go to any Lena app and tap or click **Create Account** (or **Sign Up**):

    * Students: [student.lena.africa](https://student.lena.africa)
    * Teachers: [teacher.lena.africa](https://teacher.lena.africa)
    * School Admins: [school.lena.africa](https://school.lena.africa)
    * CBT: [cbt.lena.africa](https://cbt.lena.africa)

    <Frame caption="Screenshot: The Lena signup page with the Create Account button">
      <img className="block dark:hidden" src="https://mintcdn.com/lenaafrica/ISsABwDXCBX0o69d/images/placeholder-light.png?fit=max&auto=format&n=ISsABwDXCBX0o69d&q=85&s=8aa659c894fa0cbcd69dca2937f31d5d" alt="Lena signup page with the Create Account button highlighted" width="1600" height="938" data-path="images/placeholder-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/lenaafrica/ISsABwDXCBX0o69d/images/placeholder-dark.png?fit=max&auto=format&n=ISsABwDXCBX0o69d&q=85&s=d8ebf01c18a25cc2bcf05b022a7d47a1" alt="Lena signup page with the Create Account button highlighted" width="1600" height="938" data-path="images/placeholder-dark.png" />
    </Frame>
  </Step>

  <Step title="Fill in your details">
    Enter the following information:

    * **First name** — Your given name
    * **Last name** — Your surname
    * **Email address** — Use an email you have access to (this is how you'll log in)
    * **Password** — Choose a strong password

    After filling in all fields, tap **Create Account** to submit the form. You'll be taken to the email verification screen.

    <Tip>**A username is created for you automatically.** When you sign up, Lena generates a username from the part of your email before the `@` symbol. For example, if you sign up with `ada.okafor@school.edu`, your username becomes `ada.okafor`. You can log in with either your email or this username.</Tip>

    <Frame caption="Screenshot: Signup form with first name, last name, email, and password fields">
      <img className="block dark:hidden" src="https://mintcdn.com/lenaafrica/ISsABwDXCBX0o69d/images/placeholder-light.png?fit=max&auto=format&n=ISsABwDXCBX0o69d&q=85&s=8aa659c894fa0cbcd69dca2937f31d5d" alt="Lena signup form showing fields for first name, last name, email address, and password" width="1600" height="938" data-path="images/placeholder-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/lenaafrica/ISsABwDXCBX0o69d/images/placeholder-dark.png?fit=max&auto=format&n=ISsABwDXCBX0o69d&q=85&s=d8ebf01c18a25cc2bcf05b022a7d47a1" alt="Lena signup form showing fields for first name, last name, email address, and password" width="1600" height="938" data-path="images/placeholder-dark.png" />
    </Frame>
  </Step>

  <Step title="Verify your email">
    After submitting the form, Lena sends a **6-digit one-time password (OTP) code** to your email address. Check your inbox (and spam folder) for an email from Lena.

    Enter the OTP code on the verification screen to activate your account. A confirmation message appears when your account is verified.

    <Frame caption="Screenshot: OTP verification screen with 6-digit code input">
      <img className="block dark:hidden" src="https://mintcdn.com/lenaafrica/ISsABwDXCBX0o69d/images/placeholder-light.png?fit=max&auto=format&n=ISsABwDXCBX0o69d&q=85&s=8aa659c894fa0cbcd69dca2937f31d5d" alt="OTP verification screen with a 6-digit code input field and a Resend OTP button" width="1600" height="938" data-path="images/placeholder-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/lenaafrica/ISsABwDXCBX0o69d/images/placeholder-dark.png?fit=max&auto=format&n=ISsABwDXCBX0o69d&q=85&s=d8ebf01c18a25cc2bcf05b022a7d47a1" alt="OTP verification screen with a 6-digit code input field and a Resend OTP button" width="1600" height="938" data-path="images/placeholder-dark.png" />
    </Frame>

    <Tip>The OTP code expires after **10 minutes**. If it expires before you enter it, tap **Resend OTP** to receive a new code.</Tip>
  </Step>

  <Step title="You're in!">
    Once your email is verified, you're logged in and ready to go. You'll be guided to set up your school profile next.
  </Step>
</Steps>

***

## Logging in with an admin-created account

If your school admin imported you via Excel, your account has already been
created. Your admin will provide you with:

* **Username** — typically your email prefix, student/staff ID, or
  `firstname.lastname`
* **Temporary password** — your last name in lowercase (e.g., if your last name
  is "Okafor", your password is `okafor`)

<Steps>
  <Step title="Open the login page">
    Go to the appropriate Lena app and tap **Log In**: - Students:
    [student.lena.africa](https://student.lena.africa) - Teachers:
    [teacher.lena.africa](https://teacher.lena.africa) - CBT:
    [cbt.lena.africa](https://cbt.lena.africa)
  </Step>

  <Step title="Enter your credentials">
    Enter your **username** (or email, if you have one) and your **temporary
    password**, then tap **Log In**.
  </Step>

  <Step title="Change your password">
    After logging in for the first time, go to your **profile settings** and
    change your password to something secure that only you know.
  </Step>
</Steps>

<Warning>
  Your temporary password is just your last name — change it as soon as
  possible to keep your account secure.
</Warning>

<Tip>
  If you have an email address on your account, you can also use the **Forgot
  Password** flow on the login page to set your own password right away.
</Tip>

***

## What happens after signup

After creating your account (or logging in for the first time with an
admin-created account), the next step depends on your role:

* **Students and Teachers**: You'll be asked to search for your school and
  create a school profile. See [School Profiles](/general/school-profiles).
* **School Admins**: You'll be guided through creating your school. See
  [Creating Your School](/school/creating-your-school).

***

## Important notes

<Note>
  **One account, all apps.** Your Lena account works across all four apps. You
  don't need to create separate accounts for the Student, Teacher, School
  Admin, or CBT apps.
</Note>

<Warning>
  **Use a real email address.** You'll need access to your email to verify
  your account and reset your password if needed. School-provided email
  addresses work great.
</Warning>

***

## Troubleshooting

<Accordion title="I didn't receive the OTP email">
  1. Check your **spam or junk folder** 2. Make sure you entered the correct
     email address 3. Wait a minute and tap **Resend OTP** 4. If you still don't
     receive it, try a different email address or [contact
     support](/general/contact-support)
</Accordion>

<Accordion title="The OTP code isn't working">
  * Make sure you're entering the most recent code (if you requested multiple,
    only the latest one works) - Check that the code hasn't expired (10-minute
    limit) - Tap **Resend OTP** to get a fresh code
</Accordion>

<Accordion title="I already have an account">
  If you've already created an account, you don't need to sign up again. Go to
  the login page and sign in with your email and password. See [Logging
  In](/general/logging-in).
</Accordion>

<Accordion title="My admin created my account but I can't log in">
  * Confirm your **username** with your school admin — it may be your email
    prefix, student/staff ID, or `firstname.lastname` - Your default password is
    your **last name in lowercase** - If that doesn't work, ask your admin to
    verify your account was imported successfully - If you have an email on your
    account, try the **Forgot Password** flow to set your own password
</Accordion>

***

## Related guides

* [Logging In](/general/logging-in) — log in after creating your account
* [School Profiles](/general/school-profiles) — add a school to your account
* [Managing Your Profile](/general/managing-your-profile) — update your personal
  information and password
* [Glossary](/general/glossary) — definitions of key terms